Traditional ROI processing methods have no security whatsoever and are ripe for human error, at a basic level, even adopting a ‘less secure’ integrated B2B HIE record retrieval software will decrease risk. Because HIEs send all activity through encrypted portals, it reduces the likelihood that cybercriminals can view or intercept data. And because HIEs involve the transfer of PHI, there is increased pressure to ensure that their networks are secure and in compliance with regulations such as Health Insurance Portability and Accountability Act (HIPAA).
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Moving to a B2B HIE Health Information Exchange Software is the First Step in Securing ROI
The past decade of the post Electronic Health Record (EHR) era brought tremendous advances in the pursuit of the digital transformation’s famed potential. Even still, the subject creates a great deal of cognitive dissonance for the risk-averse industry. Across the ecosystem there is enormous pressure to rein in costs and improve efficiency–both underpinnings of the digital transformation–yet healthcare continues to lag behind other industries when adopting digital strategies and innovative technologies.
One area that evades even the most entrenched foot-draggers is the metamorphosis of the traditional, and highly manual Release of Information (ROI) process. According to the 9th Annual Industry Pulse Survey, the use of health information exchanges (HIEs) rose sharply, demonstrating the important role in healthcare by facilitating the transfer of sensitive personal health information (PHI) between physicians, hospitals, payers, law firms, and other providers. Survey respondents using HIEs as a primary source of data doubled in just a year from 3.8% in 2017 to 9.1% in 2018. The growth demonstrated that electronic data exchange had gained a foothold. While encouraging, rapid adoption of any technology without proper evaluation can be harmful.
Digitizing the transfer of medical records, for better or worse, revolutionizes operations. If done right, it allows for a faster, easier, and safer exchange of health information. If done wrong, it can introduce more cybersecurity risk and present compliance challenges.
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