Please continue to send requests to ChartSwap providers via our normal request process.
Fast. Competitive. Simple.
Online Service of
Process (SOP) Ordering
Look for the "Service of Process" tab when you log into your account.
ChartSwap Allows Service Of Process Ordering With A Click
Benefits Of Using The Online Service Of Process Feature
About The Service Of Process Feature
Service of Process Online Ordering is one of many improvements made possible by recent investments into the ChartSwap suite of services and an important part of our mission to revolutionize the way personal health information (PHI) is transmitted, improving efficiency and reducing costs on both sides of the process.
To successfully implement our new online Service of Process ordering feature, we’ve partnered with CT Corporation – the nation’s largest registered agent – allowing us to offer favorable nationwide rates as well as expedited physical delivery and proof of service.
This feature, which you can find under the “Service of Process” tab in your ChartSwap software, will streamline the SOP workflow – effectively creating a digital ecosystem for tracking SOP data and helping to further streamline the record request process.
While our 90-day pilot is currently limited to the California market, we anticipate that this service will ultimately become available to our nationwide network – allowing users to serve subpoenas anywhere in the country from the centralized convenience of our online platform.
California Users: Simply log in to your ChartSwap software, and begin using the online SOP ordering feature immediately!
A Few Of Our Most Frequently Asked Questions
Yes! One of the most convenient features of our Online Service of Process Ordering is the ability to not only initiate an SOP order online but also track the status of that order and see almost instantly when it has been delivered.
Yes, our SOP ordering platform operates on a single-business-day turnaround system that expedites and streamlines the process – improving efficiency in addition to cutting costs
Our Online SOP Ordering feature is for non-ChartSwap Providers and can be used to serve any registered agent within the State of California. For ChartSwap Providers, you should continue to send requests via our normal request process.