Provider Features

Are Records Requests Causing

A Paper Jam In Your Office?

Stop Suffering – Start ChartSwapping

Are you tired of your office staff spending hours on responding to record requests?
The use of outdated modes of communication like fax machines and the postal service – not to mention dozens of unneeded status calls – make for a time-consuming and cumbersome process. Additionally, processing payments for records via paper check hinders the productivity of your A/R department, resulting in lots more lost time – not to mention plenty of lost checks, which makes for just another irritating and unnecessary hassle.

Register For ChartSwap

Providers, Ready To Save Time & Money When Sending Medical Records?

Designed To Make Providing Records Simple, Secure & Easy

We designed ChartSwap with the requestor and the provider in mind – with a dedicated mission of reducing time and cost on both sides of the record retrieval process.

ChartSwap offers a single, centralized platform for managing all requests, payments and communication related to billing and medical record requests.

Providers are able to set their own fees and establish customized electronic workflows, allowing each office to tailor the platform so that it meets the unique needs of their office and staff. The combined savings in both man-hours and unnecessary expenses, such as postage and paper, result in a more productive and profitable practice – all at no cost to you.

Register For ChartSwap
ChartSwap Provider
  • Centralized Platform For Managing Medical Records Requests, Payments & Communication
  • Set Your Own Fees
  • Customized Electronic Workflows
  • Eliminates Unnecessary Paper & Postage

ChartSwap's Key Features & Benefits To Providers

custom dashboard

Fully Customizable Dashboard

When you register as a ChartSwap provider, we build out an interactive interface just for your office and staff’s individual preferences and needs. From your ChartSwap dashboard, you can get an overall at-a-glance summary of all account activity – including the status of any open requests and all incoming or outgoing communication between your staff and your requestors. You’ll be able to view the data that’s most important to you, first and foremost, in a centralized location that can be easily accessed from anywhere you are connected to the internet. Keep track of your requests and payments, even when you’re away from the office, and get much more done in much less time.

advanced reporting

Advanced Reporting Capabilities

Improving the efficiency of the A/R process is one of ChartSwap’s most impactful benefits. By offering providers a completely customizable electronic payment platform, ChartSwap makes it easy for your staff to bill requestors and receive electronic payments instantly and securely. We utilize the PayPal platform to establish a transactional interface that most requestors opt to use – as opposed to sending paper checks that your office must receive and process manually. That means no more lost checks and no more postage fees or slow-moving postal service. For the small percentage of requestors that opt still to send payments by check, we will handle the receipt and processing of those payments. Our team even handles refunds and billing disputes on your behalf, so you never have to worry about dealing with invoicing or processing fees from requestors ever again

Automated Workflow

Built-In Automated Workflows

Our platform is designed to increase turnaround time and improve productivity by creating streamlined, electronic workflows for every part of the record exchange process. Some of the features included are automated routing – which allows you to designate a specific staff member for each function within the record retrieval process – and automated invoice generation. ChartSwap’s system will automatically create an invoice for every request you respond to – saving time on the A/R end and ensuring that requestors pay in a timely and efficient manner.

electronic payment platform

Electronic Payment Platform

Our platform is designed to increase turnaround time and improve productivity by creating streamlined, electronic workflows for every part of the record exchange process. Some of the features included are automated routing – which allows you to designate a specific staff member for each function within the record retrieval process – and automated invoice generation. ChartSwap’s system will automatically create an invoice for every request you respond to – saving time on the A/R end and ensuring that requestors pay in a timely and efficient manner.

share medical records online

Share Medical Records Easily & Online

Our ChartShare feature allows for convenient, no-cost provider-to-provider record sharing. Simply and securely swap patient records with other in-network providers for free, saving your office hours a week on responding to record requests from hospital groups, physicians and other medical facilities. As with all tools on our platform, ChartShare is HIPPA-secure and HITECH-compliant – allowing you and your staff to collaborate with other professionals quickly, easily and efficiently. Need to share records with a provider that’s not currently registered for ChartSwap? No problem – just invite them to join, for free!

Providing Medical Records Just Got Easier.  Stop Suffering – Start ChartSwapping