How ChartSwap Works For Providers
ChartSwap enables HIPAA-Compliant medical record transfer between registered users.
Over +160,000 Active Users
SENDING RADIOLOGY RECORDS JUST GOT EASIER
ChartSwap is a HIPAA-Compliant, web-based software that allows registered providers to retrieve medical records & billing information electronically.
How ChartSwap Works
How ChartSwap Works For Providers
Send Radiology & Billing Records In 3 Easy Steps
Step 1
Receive Radiology Record Requests Online via ChartSwap
Step 2
Upload Requested Radiology Records
Step 3
Receive Payment
Stop Struggling With Paper & Start ChartSwapping Today
Whether you are a records retrieval company, insurance company, law firm, or any other business that requests medical records with a signed patient HIPAA authorization, you can register for ChartSwap.
How ChartSwap Benefits You
Increase Your Turnaround times By Weeks
Average Transaction Is Completed Within 10 Days
ChartSwap Users Experience A 50% Average Increase In Productivity
Turn Your Cost Center Into A Profit Center With Advanced Workflows, Employee Productivity Reports And Dashboard
Digital Workflows Eliminate Phone Calls And Mail/Fax Costs
ChartSwap Has Over 95% Of Law Firms Utilizing Our Platform
ChartSwap Handles All Payments, Even Mailed Checks
Requestors View Records When Payment Is Received
ChartSwap Is A HIPAA-Compliant Solution
Includes State Of The Art Encryption And Other Enterprise-Class Security Features
Enhance Your Own Data Security
Automated And Persistent Logging Of Disclosures And Access To Records, Including An IP-Based Audit Trail
ChartSwap’s Features & Benefits To Radiology Records Providers
Designed To Make Providing Records Simple, Secure & Easy
- Centralized Platform For Managing Medical Records Requests, Payments & Communication
- Set Your Own Fees
- Customized Electronic Workflows
- Eliminates Unnecessary Paper & Postage
Fully Customizable Dashboard
When you register as a ChartSwap provider, we build out an interactive interface just for your office and staff’s individual preferences and needs. From your ChartSwap dashboard, you can get an overall at-a-glance summary of all account activity – including the status of any open requests and all incoming or outgoing communication between your staff and your requestors. You’ll be able to view the data that’s most important to you, first and foremost, in a centralized location that can be easily accessed from anywhere you are connected to the internet. Keep track of your requests and payments, even when you’re away from the office, and get much more done in much less time.
Advanced Reporting Capabilities
Improving the efficiency of the A/R process is one of ChartSwap’s most impactful benefits. By offering providers a completely customizable electronic payment platform, ChartSwap makes it easy for your staff to bill requestors and receive electronic payments instantly and securely. We utilize the PayPal platform to establish a transactional interface that most requestors opt to use – as opposed to sending paper checks that your office must receive and process manually. That means no more lost checks and no more postage fees or slow-moving postal service. For the small percentage of requestors that opt still to send payments by check, we will handle the receipt and processing of those payments. Our team even handles refunds and billing disputes on your behalf, so you never have to worry about dealing with invoicing or processing fees from requestors ever again.
Built-In Automated Workflows
Our platform is designed to increase turnaround time and improve productivity by creating streamlined, electronic workflows for every part of the record retrieval process. Some of the features included are automated routing – which allows you to designate a specific staff member for each function within the record retrieval process – and automated invoice generation. ChartSwap’s system will automatically create an invoice for every request you respond to – saving time on the A/R end and ensuring that requestors pay in a timely and efficient manner.
Electronic Payment Platform
Improving the efficiency of the A/R process is one of ChartSwap’s most impactful benefits. By offering providers a completely customizable electronic payment platform, ChartSwap makes it easy for your staff to bill requestors and receive electronic payments instantly and securely. We utilize the PayPal platform to establish a transactional interface that most requestors opt to use – as opposed to sending paper checks that your office must receive and process manually. That means no more lost checks and no more postage fees or slow-moving postal service. For the small percentage of requestors that opt still to send payments by check, we will handle the receipt and processing of those payments. Our team even handles refunds and billing disputes on your behalf, so you never have to worry about dealing with invoicing or processing fees from requestors ever again.
Share Medical Records Easily & Online
Our ChartShare feature allows for convenient, no-cost provider-to-provider record sharing. Simply and securely swap patient records with other in-network providers for free, saving your office hours a week on responding to record requests from hospital groups, physicians and other medical facilities. As with all tools on our platform, ChartShare is HIPAA secure – allowing you and your staff to collaborate with other professionals quickly, easily and efficiently. Need to share records with a provider that’s not currently registered for ChartSwap? No problem – just invite them to join, for free!
Stop Struggling With Paper & Start ChartSwapping Today
Whether you are a records retrieval company, insurance company, law firm, or any other business that requests medical records with a signed patient HIPAA authorization, you can register for ChartSwap.
Join These Providers Experiencing The Benefits Of Using ChartSwap
Ready To Increase Your Radiology Record Requests?
What Our Customers Have To Say About Us
I Give ChartSwap 5 Stars
I have found Chartswap to be an excellent source for my medical billing, and I wish more providers used them. The turnaround time has greatly improved in the 2 years that I have had an account with them. When it does happen that I find a (billing) discrepancy, I bring it to their attention, and they promptly correct it. I give ChartSwap 5 stars!!!!
Wish We Started Using ChartSwap Sooner
I cannot say enough good things about the folks at ChartSwap. We have now worked with them for two years and their platform has allowed our company to take a mammoth project — which was labor intensive, costly and not at all satisfactory for our customer — into a well-oiled, purring engine! I would never hesitate to recommend this company for their great product, more than reasonable rates, streamlined processes that allows us to process requests fairly and consistently and a team that is supportive, responsive and fair to both the provider and the requester alike. My only reservation is, why did it take us so long!!!!
Now Everything Is Electronic
With ChartSwap, we have completely eliminated the manual process. Now everything is electronic, which is so much more efficient. They are great getting back with solutions to our problems or requests. ChartSwap is able to fix all our problems and make requested modifications.
Christi, Intermedix
