HIPAA-Compliant, web-based business-to-business (B2B) record exchange software that allows you to release medical records and billing records online.
Fast. Secure. Easy.
Providing Medical Records Just Got Easier
Medical Records Retrieval Software For Providers
Cloud-based No software installations or hardware purchases needed.
Sign Up For A Free Demo & See For Yourself
ChartSwap is a HIPAA secure online software, connecting a nationwide network of requestors and providers.
How ChartSwap Works For Medical Records Providers
ChartSwap enables HIPAA-Compliant billing & medical record transfer between registered users.
Send Billing & Medical Records In 3 Easy Steps
Step 1
Receive Medical Record Requests Online via ChartSwap
Step 2
Upload Requested Medical Records
Step 3
Receive Payment
ChartSwap’s Features & Benefits To Medical Records Providers
Software Designed To Make Providing Medical Records Simple, Secure & Easy
- Centralized Platform For Managing Medical Records Requests, Payments & Communication
- Set Your Own Fees
- Customized Electronic Workflows
- Eliminates Unnecessary Paper & Postage
Fully Customizable Dashboard
When you register as a ChartSwap provider, we build out an interactive interface just for your office and staff’s individual preferences and needs. From your ChartSwap dashboard, you can get an overall at-a-glance summary of all account activity – including the status of any open requests and all incoming or outgoing communication between your staff and your requestors. You’ll be able to view the data that’s most important to you, first and foremost, in a centralized location that can be easily accessed from anywhere you are connected to the internet. Keep track of your requests and payments, even when you’re away from the office, and get much more done in much less time.
Advanced Reporting Capabilities
Improving the efficiency of the A/R process is one of ChartSwap’s most impactful benefits. By offering providers a completely customizable electronic payment platform, ChartSwap makes it easy for your staff to bill requestors and receive electronic payments instantly and securely. We utilize the PayPal platform to establish a transactional interface that most requestors opt to use – as opposed to sending paper checks that your office must receive and process manually. That means no more lost checks and no more postage fees or slow-moving postal service. For the small percentage of requestors that opt still to send payments by check, we will handle the receipt and processing of those payments. Our team even handles refunds and billing disputes on your behalf, so you never have to worry about dealing with invoicing or processing fees from requestors ever again.
Built-In Automated Workflows
Our platform is designed to increase turnaround time and improve productivity by creating streamlined, electronic workflows for every part of the record retrieval process. Some of the features included are automated routing – which allows you to designate a specific staff member for each function within the record retrieval process – and automated invoice generation. ChartSwap’s system will automatically create an invoice for every request you respond to – saving time on the A/R end and ensuring that requestors pay in a timely and efficient manner.
Electronic Payment Platform
Improving the efficiency of the A/R process is one of ChartSwap’s most impactful benefits. By offering providers a completely customizable electronic payment platform, ChartSwap makes it easy for your staff to bill requestors and receive electronic payments instantly and securely. We utilize the PayPal platform to establish a transactional interface that most requestors opt to use – as opposed to sending paper checks that your office must receive and process manually. That means no more lost checks and no more postage fees or slow-moving postal service. For the small percentage of requestors that opt still to send payments by check, we will handle the receipt and processing of those payments. Our team even handles refunds and billing disputes on your behalf, so you never have to worry about dealing with invoicing or processing fees from requestors ever again.
Share Medical Records Easily & Online
Our ChartShare feature allows for convenient, no-cost provider-to-provider record medical records retrieval and sharing. Simply and securely swap patient records with other in-network providers for free, saving your office hours a week on responding to medical record requests from hospital groups, physicians and other medical facilities. As with all tools on our platform, ChartShare is SOC II Certified, and HIPAA secure – allowing you and your staff to collaborate with other professionals quickly, easily and efficiently. Need to send medical records with a provider that’s not currently registered for ChartSwap? No problem – just invite them to join, for free!
Ready To Increase Your Medical Record Requests?
What Our Customers Have To Say About Our Medical Record Retrieval Software
Check Out Even More Rave Reviews
I Give ChartSwap 5 Stars
I have found Chartswap to be an excellent source for my medical billing, and I wish more providers used them. The turnaround time has greatly improved in the 2 years that I have had an account with them. When it does happen that I find a (billing) discrepancy, I bring it to their attention, and they promptly correct it. I give ChartSwap 5 stars!!!!
Wish We Started Using ChartSwap Sooner
I cannot say enough good things about the folks at ChartSwap. We have now worked with them for two years and their platform has allowed our company to take a mammoth project — which was labor intensive, costly and not at all satisfactory for our customer — into a well-oiled, purring engine! I would never hesitate to recommend this company for their great product, more than reasonable rates, streamlined processes that allows us to process requests fairly and consistently and a team that is supportive, responsive and fair to both the provider and the requester alike. My only reservation is, why did it take us so long!!!!
Now Everything Is Electronic
With ChartSwap, we have completely eliminated the manual process. Now everything is electronic, which is so much more efficient. They are great getting back with solutions to our problems or requests. ChartSwap is able to fix all our problems and make requested modifications.
Christi, Intermedix