Report An Issue
To A Provider
For existing records request(s) status or fulfillment, log into your account and use the MESSAGE PROVIDER button
Record Request Issues?
ChartSwap is an online platform designed specifically to facilitate the secure exchange of records.
Providers using our software are solely responsible for the status and fulfillment of any requests submitted via this portal.
If you have an issue or question regarding the fulfillment of your requests, the best course of action is to contact the records Provider by using the “Message Provider” button after you have logged into your account.
Monday – Friday
8A – 6P CST
You asked. We answered.
Frequently Asked Questions
From Record Requestors