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Close Menu
  • How ChartSwap Works
  • Additional Services
    • Chronology
    • Indexing
    • Summary
    • Medical Canvass
  • Providers
    • START USING CHARTSWAP
      • Register For ChartSwap
      • Request A Demo
    • HOW WE SERVE MEDICAL RECORDS PROVIDERS
      • Providing Medical Records Using ChartSwap
      • Features For Medical Record Providers
      • Provider FAQ
    • DO YOU PROVIDE…
      • Ambulatory Surgery Records
      • Anesthesiology Records
      • Emergency Physician Records
      • EMS Records
      • Imaging Records
      • Lab Records
      • Medical Records
      • Orthopedic Records
      • Pain Management Records
      • Physical Therapy Records
      • Radiology Records
    • HEALTH INFORMATION MANAGEMENT
      • The Records Retrieval Process
      • Increase ROI Efficiency, Security & Compliance
      • Cybersecurity Considerations When Evaluating B2B HIE Software
  • Requestors
    • START USING CHARTSWAP
      • Register For ChartSwap
    • HOW WE SERVE MEDICAL RECORDS REQUESTORS
      • Features For Medical Record Requestors
      • Requesting Medical Records Using ChartSwap
      • Requestor FAQ
      • Find A Medical Expert Witness
    • HEALTH INFORMATION TECHNOLOGY
      • The True Cost Of Requesting A Record
  • About Us
    • Security
    • Blog
    • Testimonials
    • News & Events
    • Medical Records Retrieval Software Case Study
  • Support
  • Request A Demo
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How To Message A Provider

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Log Into Your Account

Be sure you are logged in using the email address affiliated with your ChartSwap account.

2

Find The Request In Question

Click the "View" button to the right of the request in question.

3

Locate the "Message Provider" Button

Click “Message Provider” and begin your communication.

Where to locate Message Provider button

4

Wait For Response

Please allow the Provider adequate time to respond to your question(s). Some Providers receive a higher volume than others, so response times may vary.