Reviews & Testimonials

What Other's Say
About ChartSwap

Don’t just take our word for it, we think ChartSwap is the best tool for medical records requestors and providers available.
See what others have to say and then request a demo and see for yourself.

Check Out Our Reviews

Ready To Save Time & Money When Requesting Medical Records?

5 Stars

I cannot say enough good things about the folks at ChartSwap.

We have now worked with them for two years and their platform has allowed our company to take a mammoth project — which was labor intensive, costly and not at all satisfactory for our customer — into a well-oiled, purring engine! It’s great to work with a platform so well known in the industry. Most of the attorneys know ChartSwap, and this makes our life easier. With those that don’t know ChartSwap, it’s very simple to explain how to use it because it’s very user-friendly.” I would never hesitate to recommend this company for their great product, more than reasonable rates, streamlined processes that allows us to process requests fairly and consistently and a team that is supportive, responsive and fair to both the provider and the requester alike. My only reservation is, why did it take us so long!!!!

Sue L., PaymentsMD

5 Stars

I Give ChartSwap 5 Stars

I have found Chartswap to be an excellent source for my medical billing, and I wish more providers used them. The turnaround time has greatly improved in the 2 years that I have had an account with them. When it does happen that I find a (billing) discrepancy, I bring it to their attention, and they promptly correct it. I give ChartSwap 5 stars!!!!

Rick M., BBB

5 Stars

So much more efficient than doing it manually

ChartSwap puts everything in one place, which is so much more efficient than doing it manually. Chartswap serves as a great website where providers (and requestors) are able to view billing requests in one centralized location and track each one from start to finish efficiently.

Terrie S., Zotec Partners

5 Stars

so much more efficient

With ChartSwap, we have completely eliminated the manual process. Now everything is electronic, which is so much more efficient. They are great getting back with solutions to our problems or requests. ChartSwap is able to fix all our problems and make requested modifications.

Christi V., Intermedix

5 Stars

everything can be managed through one portal

ChartSwap is a fantastic resource to help us unburden our staff from tedious attorney requests. It is so convenient and helpful that everything can be managed through one portal.

Ginger R., Emedex

5 Stars

customer service is excellent

ChartSwap’s customer service is excellent. Every time we have needed an improvement or fix, they have stepped up and addressed it right away.

Julie M., Centrex/Intefra Connect

5 Stars

tracks all requests has made our life easier

ChartSwap’s ease of use and readable interface makes it perfect for our customers. The user interface is amazing, and the fact that it is the single point of entry and tracks all requests has made our life easier. It’s very intuitive and works perfectly.

Vel F., Team Rehabilitation

5 Stars

reduced the time we spend on record retrieval

ChartSwap has absolutely reduced the time we spend on record retrieval, and we are able to focus on other elements of the case.

Courtney H., Huffman & Huffman

5 Stars

extremely fast and simple

ChartSwap is the most user-friendly platform for record retrieval. It provides records for every part of the process, including payments, making it extremely fast and simple.

Sara B., Advocate Radiology Billing

5 Stars

so much more efficient

With ChartSwap, we have completely eliminated the manual process. Now everything is electronic, which is so much more efficient. They are great getting back with solutions to our problems or requests. ChartSwap is able to fix all our problems and make requested modifications.

Christi V., Intermedix