One of the primary goals of medical practice management is to improve the overall experience you’re offering continually. It would be best if you felt like your patients are receiving the care that they need when they need it, with a personal connection to their doctor and medical team.
Healthcare services touch upon topics and concerns that can inspire feelings of vulnerability, so you want to make sure that you’re delivering the high-quality care and services that they need while guaranteeing that all patient information and health concerns are secure and protected via reliable record retrieval software.
That’s where ChartSwap comes into the picture.
How ChartSwap Facilitates Positive Patient Experiences
ChartSwap is a software exchange resource that allows doctors and other medical professionals to access patient details and medical records easily and efficiently. The ultimate goal, of course, is to develop a single platform where practices can quickly review and update patient medical history, personal information, and electronic health records.
This unprecedented ease of access puts your practice in the perfect position to better understand patient needs, so you can offer the most positive and immersive experience possible they need.
Gone are the days when care recommendations, prescriptions details, and the full treatment plan were ferreted away in a dark room, inaccessible by nearly everyone. ChartSwap’s goal is to provide practices with ease-of-access to all diagnostic details via health information management, so doctors and other critical staff can stay up-to-date with the specific needs of their patients.
ChartSwap allows practices to track the education, resources, and recommendations that are provided to each patient. It also offers reminders to health care professionals to distribute or address additional health considerations at the time of care and as part of the follow-up process. Electronic health records (EHRs) and digitalized paper medical records provide an opportunity to prevent and fix errors, oversights, and misconceptions, as practices actively participate in dynamic health information management.
Practices can immediately address any incorrectly entered lab reports, health notes, and diagnostic details in the electronic report. Practice communication is critical to patient health and their positive experience with you both in your medical office and afterward.
Why Access Matters
ChartSwap offers access to digitalized health records in a way that’s more comprehensive than what’s typically available from record retrieval software. Knowledge is power, and electronic health records offer a level of knowledge, context, history and resources that are impossible to overestimate. With that data, healthcare professionals can more fully understand a patient’s medical history as part of the health information management process so that they can keep more quickly answer your questions and offer better continuity of care services.
That level of access allows healthcare professionals to offer a personalized level of care and customer service to patients. To provide the best, most comprehensive, care possible, health care professionals must become experts on the patient.
Doctors, nurses or other medical practitioners must gather the labs, personal details, observations, and other details into an extensive reservoir of medical history and diagnostic data. This kind of conglomeration of data would not be possible or accessible to doctors and nurses when they need it if it weren’t for ChartSwap.
Why Privacy Matters
The Health Insurance Portability and Accountability Act of 1996 (HIPAA) is fairly widely known and at least partially understood. Medical practices are required to share HIPPA notifications and comply with all restrictions and requirements. The guidelines are designed to protect patient rights by limiting how and where health information can be used.
Technological innovation (specifically, using EHR systems) is a big part of how patient rights and privacy is protected, but practices must still be diligent about the use of medical information as part of health information management.
Patients rely on the medical knowledge and professional diagnostic skills of doctors and medical providers. That’s why doctors and surgeons and healthcare provided are generally held in such high regard. With medically necessary access to unprecedented levels of medical/health data and personal information comes enormous responsibility. Doctors must now have access to the most advanced and reliable approaches to treatment.
Doctors and healthcare professionals must recognize and address the diagnostic patterns and be proactive about what might have been considered “small issues” in the past. The goal is to fix the initial symptoms before they become more serious health concerns.
So, it’s essential that healthcare professions access electronic health records for patients. It’s a way for you, as a preferred provider or another healthcare specialist, to fully understand and appreciate the medical conditions, wellness, and other health and wellness requirements of patients.
A positive patient experience relies upon the ability of a practice to track the trends and draw valid and responsive conclusions.
The future is bright, and practice management experience (and patient satisfaction) will continue to improve as we streamline information exchange related to health information management and electronic health records. It just makes sense for the positive patient experience to rely on a single platform where doctors and other healthcare professionals can access, track, and download digitalized medical records simply and securely.